Frequently Asked Questions

General Business Questions

  • SUP Outfitters has two locations in Eureka Springs, Arkansas. Our main shop and office is at 116 AR-23, where we handle mountain bike rentals and shop pickups.

    Our Beaver Lake location at 5358 Buck Mountain Rd is the pickup point for paddleboards, kayaks, and other water rentals right on the lake.

  • We are open daily from 9:00 AM – 6:00 PM. Hours may vary slightly depending on the season, so check our online booking calendar for the most accurate availability.

  • You can book directly online on our booking page or call by phone at (479) 244-7380

  • No — all necessary gear (paddleboards, kayaks, bikes, paddles, helmets, and life vests) is provided with your rental. You’re welcome to bring your own personal flotation device (PFD) or bike helmet if preferred.

  • Yes! For mountain bikes, Dylan can deliver to local trailheads or shuttle you to and from your ride. For water activities, we stage equipment directly at Beaver Lake for hassle-free access.

  • Absolutely! We have youth-sized paddleboards and bikes available, as well as tandem kayaks and family-friendly tours. Children 12 and under must be accompanied by an adult.

  • Cancellations made 24 hours in advance receive a full refund. For tours, a minimum number of participants may be required. If we cancel due to weather or safety concerns, you’ll receive a full refund or be rescheduled.

Activities & Services

  • SUP Outfitters provides a wide range of outdoor adventures in Eureka Springs and Beaver Lake.

    Our rentals include stand-up paddleboards (SUPs), kayaks, tandem kayaks, mountain bikes, inner tubes, floating chairs, floating hammocks, and floating island lounges.

    We also offer guided eco tours and our popular Friday Night Sunset Paddle on Beaver Lake.

    View All Activities

  • Yes! We provide full-suspension mountain bike rentals with delivery or shuttle service to local trails around Eureka Springs. Dylan can also meet you at a trailhead or arrange pickup after your ride.

  • Absolutely! We offer Intro to SUP Lessons for first-time paddleboarders, beginner-friendly kayak rentals, and guided options that ensure you feel confident and safe.

  • Yes! Our Guided Eco Tour is a two-hour paddle experience along Beaver Lake’s limestone bluffs and waterfalls, connecting you with the natural beauty of the Ozarks. All gear is included, and the tour is family-friendly.

  • Yes! We want to ensure you have a safe, comfortable, and enjoyable experience!

  • This is a unique 2-hour experience every Friday evening where you can enjoy Beaver Lake from a new perspective as the sun sets. It’s perfect for couples, groups of friends, or solo paddlers who want a peaceful evening on the water.

  • Yes, no problem! Simply sign the equipment out within your rental time.

  • No alligators! The lake is busy with boats and swimmers, so the fish and snakes stay away and leave people alone. Be aware that on the rocks in some areas, there are poisonous snakes.

  • Our equipment is available at Big Clifty by the lake, and we can deliver to other locations for a small fee based on distance. Please text, email, or call so we can best accommodate your request.

  • Beaver Lake water and shore is all public. You can pull up and swim anywhere! Of course, be respectful of land and water, and take out what you bring in. The hard boards are fragile to the rocks; do not let them get pushed around by wakes, as this will puncture them and you are responsible for repair costs. Kaykas and inflatables are much tougher, but please be mindful of the fin underneath the inflatables.

  • If the weather doesn't allow for lake use, we will reschedule your booking without a rescheduling fee. If you cancel within 24hrs due to other reasons, you may lose your fee. Please call or text to discuss, thank you.

  • Yes — at Big Clifty Park on Beaver Lake, you can skip the hauling and find your gear staged right at the water. Paddleboards, kayaks, and floats will be waiting and ready for your adventure.

  • We are dog-friendly. Book your experience on a special paddleboard for you and your pet. Call or text to confirm.

  • Every rental includes the appropriate safety gear — life jackets for water activities and helmets for bikes. If you prefer, you’re welcome to bring your own.

  • We are proud to be featured in the Eureka Springs Travel Guide by KAYAK